FAQs

Q: How can I place an order with Baqa Foods?

A: You can place an order through our website (www.baqafoods.com). Simply browse our product selection, add desired items to your cart, and proceed to checkout.


Q: What are the shipping charges and delivery times?

A: Shipping charges are Rs 250 per order, and delivery typically takes 5-7 working days within Pakistan. We do not offer international shipping at this time.


Q: Can I return or exchange a product?

A: Yes, returns are accepted if reported within 7 working days due to expiry, wrong delivery, or faulty/leaked items. Please refer to our Returns and Exchange Policy for details.

 

Q: How can I track my order?

A: You can request tracking details by providing your order number via email or WhatsApp to our customer service team.



Q: Is my personal information safe with Baqa Foods?

A: Yes, we take your privacy seriously and follow strict security measures to protect your information. Please refer to our Privacy Policy for more details.

 

Q: Can I change or cancel my order?

A: Please contact us as soon as possible if you need to change or cancel an order. We will do our best to accommodate your request, but it may not always be possible once the order has been processed.

 

Q: What payment methods are accepted?

A: We accept various payment methods as listed on our website.


Q: Do you have physical stores or sell through retail partners?

A: (Please provide information on physical stores or retail partnerships, if applicable.)


Q: How can I contact Baqa Foods for customer support?

A: You can reach us at +92-3241234577 or info@baqafoods.com for any inquiries or support.

 

Last Updated: August 22, 2023